These articles approach ideas of how inclusion can change a product and people’s experiences with a product. The article about butch lesbians’ experiences with airport security is a prime example of how not considering diverse groups when designing a product hurts the business and consumer. Many people who identify as gender non-conforming related to feeling anxious while traveling, not because of the usual aircraft concerns but because they are often unintentionally targeted by TSA security. Airport scanners requiring gender input cause transgender and non conforming people to often be singled out for extra screenings because their appearance does not match their bodily structure. It is embarrassing to be told to to step to the side for further screening. It can make someone feel suspicious especially in a high tension environment like an airport although they haven’t done anything wrong. Therefore, butches and androgynous individuals avoid flying as much as possible.

The article on the TSA website is interesting to me because although it seems they are trying to be as sensitive to everyone’s circumstances they still encourage transgender and nonconforming people to take extra precautions before travelling. It is unfair to ask a group of people to prepare more than anyone else just to go through airport security. There is no reason why machines would need to know the gender of an individual to perform its job.

The body scanner at the airport and anywhere else it requires the input of gender needs to be updated because it is biased in favor of cisgendered individuals. Similarly to white privilege there is cisgender privilege, although often the case it does not mean these people are treated better but it means that they are considered the default. Not being white or cisgendered means there is a possibility your situation will be overlooked because it doesn’t affect the default.

The incident mentioned in “Ethics in Design” with the soap dispenser shouldn’t have happened however it did so we need to find a way to fix it. The purpose of ethical design is to consider the context of your product; even if a problem does not affect you, extra initiatives needs to be taken to make sure your product includes maximum amounts of people. The article admits that most tech employees are not as aware of ethical concerns because of their socially privileged background. Alluding to white and cisgender privilege in the lack of ethical design is not far fetched. It is easier to be oblivious in considering another perspective if you’ve never experienced being different. Ways to solve this problem is to have more diversity in tech companies. If the root of the problem is unfamiliarity then have different people with different experiences working at tech companies. With diverse teams creating inclusive products we can avoid problems such as the soap dispenser and TSA scanners.